Are you an experienced banking professional with a proven track record of leadership? We are in search of a qualified individual to step into the role of our Ruston Branch Manager. As a pivotal member of our team, you will be responsible for the overall management of the branch, ensuring the smooth flow of financial operations, compliance with regulations, and fostering strong customer relationships.
Essential Duties and Responsibilities:
- Financial Oversight: Manage and oversee the financial operations of the branch, ensuring adherence to banking policies and procedures.
- Risk Management: Evaluate and mitigate risks associated with financial transactions within the branch, while ensuring compliance with regulatory requirements.
- Policy Implementation: Direct the implementation of the bank’s policies, procedures, and practices related to various banking services, including loans, credit lines, and account management.
- Service Excellence: Oversee the implementation of banking services, including loan processing, account management, and customer service initiatives.
- Asset Control: Establish and enforce procedures for the custody and control of assets, records, and securities to maintain the security and integrity of the branch.
- Customer Engagement: Actively engage with customers to foster positive relationships and address any concerns, contributing to the promotion of goodwill and the generation of new business.
- Regulatory Compliance: Ensure the branch’s compliance with organizational and government regulations by compiling and reporting financial data as required.
- Team Leadership: Lead and inspire branch personnel, promoting a collaborative and high-performing team culture.
- Industry Relations: Develop and maintain relationships with stakeholders in banking-related industries, such as insurance, real estate, and securities.
Supervisory Responsibilities:
The ideal candidate would directly supervise between 2 and 6 employees in the Branch and carry out supervisory responsibilities following the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
- Proven experience in banking, with a strong background in branch management.
- Thorough understanding of risk assessment, financial regulations, and banking operations.
- Exceptional leadership, communication, and interpersonal skills.
- Detail-oriented with a commitment to compliance and procedural adherence.
Core Competencies:
The successful candidate for this role should possess a diverse set of competencies essential for effective job performance. These competencies include analytical skills, demonstrated through the ability to collect and research data, utilize intuition and experience to complement information and design efficient workflows and procedures. Continuous learning is integral, as the individual assesses personal strengths and weaknesses, actively seeks feedback for improvement, pursues training and development opportunities, and consistently strives to expand knowledge and skills while sharing expertise with others.
A strong foundation in job knowledge is expected, with competence in required skills and the ability to learn and apply new ones. This candidate keeps abreast of current developments, requires minimal supervision, understands how their role relates to others and utilizes resources effectively. Proficiency in the use of technology is crucial, demonstrated by the ability to troubleshoot technological problems, adapt to new technologies, and leverage technology to enhance productivity while keeping technical skills up to date.
Exemplary customer service skills are vital, including the ability to manage challenging customer situations, respond promptly to customer needs, seek feedback to enhance service and fulfill service requests while meeting commitments. Effective communication skills, both verbal and written, are key, encompassing the expression of ideas and thoughts, active listening, comprehension, and the selection of appropriate communication methods. Cooperation is a fundamental competency, involving the establishment and maintenance of effective relations, tactful consideration, offering assistance and support to co-workers, and proactive conflict resolution.
Managing customer focus is essential, entailing the promotion of customer-centric values, establishment of customer service standards, provision of training in customer service delivery, monitoring of customer satisfaction, and the development of innovative approaches to meeting customer needs. Finally, strong oral communication skills are necessary for clear and persuasive verbal expression in various situations, effective participation in meetings, and demonstration of group presentation skills.
If you are a strategic and experienced banking professional looking to take on a leadership role, we encourage you to apply for the position of Bank Branch Manager. Join us in shaping our branch’s success and contributing to our community’s financial well-being.
$50,000-$75,000 per year
401k, Health Insurance, Paid Time Off
Interested applicants should email their resume to [email protected].