
Immediately report lost or stolen debit cards.
8 am to 4:30 pm
(318) 435-7535
Toll Free: (866) 205-4026
After Hours
(800) 500-1044
When using your debit card, ATM card, or credit card, follow the safety tips below.
ATM/Debit Card Safety Tips
- Please sign your card upon receipt.
- Destroy your old card when it expires or when your new card becomes effective.
- Always observe your surroundings before conducting an ATM transaction.
- If you see anyone or anything that appears to be suspicious at that ATM, leave the area at once.
- View your statements online.
- Verify that your ATM/Debit Card is returned following any purchase(s) you make.
- Never leave your ATM/Debit Card receipts at the checkout counter.
- Check your statements and watch for fraudulent activity.
- Keep your card out of sight.
- Never lend your card to anyone.
- Take a companion along when using an ATM – especially at night.
- Minimize time spent at the ATM by having your card out and ready to use.
- When using a drive-up ATM, keep your engine running, the doors locked, and the windows up at all times while waiting in line.
- If an ATM is obstructed from view or poorly lit, go to another ATM.
- Remember to pick up your ATM receipts before leaving the ATM.
- Put away your card and cash after completing your transaction.
- Check your receipts against your monthly statement to guard against ATM fraud.
- Treat your ATM/Debit Card like cash.
- Report suspicious behavior.
- Be cautious when giving out your card number over the phone.